DirectOut Technologies has expanded its Sales Support team with the appointment of Benno Sonder as Sales Support Engineer, taking on technical support of DirectOut clients.
Sonder brings 25 years of experience in television broadcasting to the position, with specialist knowledge of intercom technologies and audio editing. Additionally, his skill profile includes work as a Support & Application Engineer at Broadman/Optocore, specialising in digital multichannel audio solutions. Alongside customer support and trainings, Sonder will assist the DirectOut Sales Team and the company’s distributors in designing new project concepts.
‘The introduction of new IP technologies and growing complexity of set-ups in our industry demands a diverse spectrum of knowledge from our customers,’ says DirectOut, CTO and MD, Claudio Becker-Foss. ‘In strengthening our team, we guarantee our own support for users and distributors in meeting these new challenges. We are very happy to have found such an experienced new colleague for our Sales Support team in Benno. With his industry experience, he is already familiar with the views and requirements of our customers, and will be able to cater to them ideally.’
‘In the course of my career, I’ve come to know DirectOut devices as very reliable and straightforward solutions, essential elements for a successful production,’ Sonder replies. ‘I am really looking forward to playing my part in promoting these qualities as a Sales Support Engineer, helping our customers to improve their work with our hardware and software, and expanding the DirectOut portfolio.’
More: www.directout.eu
