EAW has added Gino Pellicano, Dave Salmon, Peter Maguire and Jonas Domkus to its customer support infrastructure. Pellicano and Salmon join the EAW Application Support Group (ASG) as Application Support Specialist and Application Support Coordinator respectively. Maguire has been named Customer Support Manager while Domkus takes on the role of US Field Application Engineer.
‘We are experiencing a constant demand for products and support,’ explains EAW VP of Sales, Rusty Waite. ‘This expansion guarantees that our customers have the best possible experience with EAW products.’
Prior to joining EAW, Pellicano worked at SIA Acoustics, Technomedia Solutions and Acoustic Dimensions. He has provided acoustical and technical system design for a projects including performing arts spaces, recording facilities, sports venues and houses of worship. He brings experience in consulting, engineering and project management to the ASG team.
Experienced in both manufacturing and consulting, Salmon has been involved with the design of loudspeakers, as well as audiovisual systems for performance spaces, houses of worship and higher education facilities. His time spent as a consultant for Convergent Technology Design Group and Harris Miller Miller & Hanson Inc, and also as an acoustic engineering technician for Polk Audio, has given him hands-on experience.
‘With their significant combined experience in not only consulting and design but also manufacturing and system integration, we are able to further enhance our international Application Support team and accommodate the increased demand we’re seeing,’ sas Adam Shulman, EAW ASG Manager.
Before joining EAW as customer support manager Maguire worked at Bose, where he held a number of positions including service technical advisor, technical services manager and service operations manager. In his new role at EAW he will focus on enhancing the department’s processes and improving customer support.
As field application engineer, Domkus will be the primary technical point of contact between the company, customers, sales and engineering. He has 20 years of hands-on work in supporting consultants and dealers with system commissioning, designs and troubleshooting.
‘This significant expansion of resources guarantees that our growing customer base will always have spectacular experiences with EAW products,’ says Waite.
More: www.eaw.com
