Stage Sound Services has installed Clear-Com communication systems in two of the West End’s most high-profile shows in London. Supplied by Amber Sound, Clear-Com’s Arcadia has been central to the complex audio and communication requirements for at the Phoenix Theatre and at the Prince Edward Theatre.
The critically acclaimed Stranger Things adaptation is spearheaded by Sound Designer Paul Arditti, with associates Chris Reid and Rob Bettle, with the sound team choosing Clear-Com’sArcadia intercom
Calling on his extensive experience with Clear-Com’s HelixNet Digital Network Partyline System and FreeSpeak II wireless systems, Bettle was particularly impressed with the flexibility and reliability of Arcadia. ‘For this complex show, we needed a robust system that could handle intricate communication needs,’ Bettle says. ‘Arcadia supported 24 channels of wireless and 12 HRM-4X beltpacks, providing a streamlined set-up. The ease of patching the comms over the network was a game-changer, simplifying the coordination of our technical crew.’
MJ The Musical presented an equally demanding audio environment. Led by Sound Designer Gareth Owen and associate Russel Godwin, the production team regards Arcadia as their default communication system in the UK. The Prince Edward Theatre configuration included 24 wireless channels and ten HRM-4X beltpacks, integrated into a comprehensive network system that also encompassed comms, CCTV and audio distribution.
‘Clear-Com has become our go-to solution for its unparalleled performance and support,’ Owen says. ‘In a production of this scale, reliable communication is crucial. The technical support from Clear-Com has been exceptional, providing us with confidence and efficiency in our operations. I don’t think we have ever had support quite so good from any company almost ever.’
The interconnected Clear-Com components created a seamless communication network for both shows. The HelixNet digital network partyline system simplified cabling and delivered clear, intelligible audio across all communication points. FreeSpeak II’s robust wireless capabilities also allowed team members to move freely without losing connection quality. This integrated set-up enhanced coordination, reduced technical complexity, and improved overall production efficiency.
