The Daegu Concert House in South Korea has upgraded its communications systems with a move to Riedel intercom technology. Installed by South Korean distributor Dasan SR, the venue is now equipped with Riedel all-IP Artist-1024 matrix and Bolero wireless intercom systems.
‘The Riedel intercom solution has transformed our communication capabilities,’ says Daegu Concert House Director Sound/Stage, Arts Department, Mi Chu Cho. ‘As an all-IP system, Riedel’s Artist-1024 is easy to configure and troubleshoot in real time, and it also provides superior audio quality and reliability. By eliminating coverage and performance issues, this upgrade to Artist and Bolero systems allows us to focus on delivering world-class performances rather than on our communications technology.’
The installation includes the Artist-1024 matrix with support for up to 1024 ports. Complementing this are two RSP-2318 and four DSP-2312 SmartPanels with high-resolution, multitouch colour displays. The Bolero wireless intercom system, complete with eight antennas and ten beltpacks, ensures reliable communication and crystal-clear voice transmission throughout the venue.
The new system has proved particularly effective in overcoming the limitations of the venue’s previous intercom. Robust RF performance prevents audio errors and dropouts, ensuring clear communication, even in the presence of large crowds – a key consideration for the venue. Bolero’s extended antenna coverage and longer battery life outperform those of alternative options, while eliminating the need for additional hardware such as transceiver splitters.
In a key innovation for this project, Dasan SR created multiple virtual Bolero presets for each beltpack in the venue’s Grand Hall and Chamber Hall. With the Bolero network divided into 2G4 hopping modes, users can connect to the appropriate antenna in each hall. This intelligent configuration allows flexible use of the beltpacks without the need for manual reconfiguration, significantly streamlining operations and enhancing user experiences across the venue.
‘With the ability to create virtual profiles and deliver unparalleled RF robustness, we have resolved long-standing communication challenges for the venue,’ says Dasan SR Project Manager, David JooYoung Jeon. ‘We’re proud to have facilitated this transformation, which not only enhances the Daegu Concert House’s operations but also sets a new benchmark for intercom solutions in Korean theatres. The success of this installation is a testament to the power of our experience and close collaboration with Riedel.’
‘We are thrilled to bring Riedel’s intercom technology to the Daegu Concert House,’ says Vincent Lambert, Director of Key Accounts for Asia, at Riedel Communications. ‘This installation showcases the capabilities of the Artist and Bolero systems while also demonstrating our commitment to providing tailored solutions that meet the unique needs of performing arts venues. As a first-of-its-kind installation in South Korea, this project surely will have a significant impact on the country’s broader performing arts culture.’
More: www.riedel.net
