Sound Devices has made a change to its warranty policy, extending it from one to two years for both parts and labour. This retroactive change extends the product warranty for all Sound Devices products already in the field.

‘We are proud to announce that we have extended the warranty on all of our products to our customers,’ says Sound Devices Vice President of Sales, Jim Koomar. ‘This warranty extension provides an additional year of coverage to our customers and also serves as a way to thank loyal users for choosing our products.’

The company also offers regular firmware updates in order to provide customers with the latest available features and technology, many of which result directly from customer feedback. This gives users an effective way to upgrade to the latest technology without having to purchase a new unit. In 2012 alone, the company has offered numerous updates for its audio mixers, audio recorders and video recorders. All firmware updates are available free of charge and can be downloaded from the Sound Devices website.

Another free tool available to the industry is Wave Agent, a multi-purpose, cross-platform utility for playing, editing and managing WAV files. Wave Agent includes a comprehensive and indispensable range of tools for preparing sound files for problem-free passage through complex production workflows. Designed for production sound mixers and postproduction editors, Wave Agent is also available as a free download from the company’s website.