Røde has announced the launch of 24/7 global customer call support, providing customers worldwide with service around the clock.
With multi-lingual support already available via Røde’s live chat, ticket and email support, this announcement extends phone support, with English-speaking representatives available anytime to expertly navigate through enquiries about warranty claims, repairs and technical support.
‘Creativity never sleeps, so why should we?’ challenges Røde CEO, Damien Wilson.
‘For content creators, broadcasters, and professionals working across multiple time zones, access to live-monitored support at all hours is vital. Creators can now get support setting up new gear, seeking expert guidance or troubleshooting complex setups, in turn, minimising time spent problem solving and maximising time spent on their craft.’
‘Røde recognises the importance of magnifying human connection and is committed to providing expert and personalised assistance from real professionals with an in-depth knowledge of Røde’s extensive product range.’
