Shure has launched the Shure Tech Portal, an interactive technical resource library developed for systems integrators, dealers, audio engineers, service providers, consultants and other professional users.
The portal provides quick and direct access to complete product and technical information, document downloads, and resources to support the specification, design, deployment and operation of Shure products across all markets and applications.
With a comprehensive document library for each product, key specifications, global SKU and variant information, software and firmware downloads, imagery and FAQs, Tech Portal all the information needed for application of Shure products is gathered in one place. When a new product is released, or an existing on changed or upgraded, the information is made available in the portal to be used for bids, training and support. Users can find information for all Shure product categories and product lines, from microphones, wireless microphone systems, in-ear monitors, conferencing systems and DSPs, to earphones and headphones.
In addition to sales and technical resource downloads for new, current, and discontinued Shure products and systems, the portal allows users to create their own customised documents and export information directly from the portal. It further features a product comparison tool, a software and firmware archive, and a handy contact form with contact information for all Shure sales and support office around the world. The Shure Tech Portal is available globally and supports English and selected international languages. It is mobile-friendly and can easily be accessed from an iPad or mobile device to support users out in the field or at project sites. Shure is also working to add more features and tools in the future, to provide additional functionality for its users.
‘Our channel partners, integrators, and professional customers clearly expressed the need for a resource from Shure that would make it intuitive to quickly gather detailed specifications and supporting materials,’ says Erik Vaveris, VP of Global Marketing at Shure. ‘In creating the new Tech Portal, we worked closely with these partners to ensure the site was organised in a way to deliver accurate and complete information that prioritised organisation and minimised distractions. We trust this new Portal will help our customers and partners in day-to-day work.’
The Shure Tech Portal can now be accessed via prominent links on the Shure website or directly. Registration is required to use the Portal. For streamlined access, the Portal offers a Single Sign-On feature – a Shure ID also allows users to log into other Shure platforms, including Shure’s Service & Repair platform.
More: http://techportal.shure.com
